Capabilities

British Airways NDC creates new opportunities for all parties interested in the travel industry, including travel agents, corporates, other travel sellers, IT developers, NDC service providers and GDS’. Our NDC product currently includes the below capabilities:

  • Published Fares on British Airways and Partner Flights
  • Cancel and Refund
  • Change Flight Itinerary
  • Corporate/Frequent Flyer recognition
  • Ancillaries (seating, baggage, catering)
  • Card and BSP payment
  • Private Fares, including delayed ticketing
  • Market Profile
  • Multi-City Journeys/Open Jaw

NDC Flows

The process flows below aim to describe the high-level architecture for NDC operations.

Initial Booking Flow + -

Air
Shopping
Flight
Price
Seat
Availability
Order
Create

Payment for held booking + -

Order Retrieve
ItnReshop
AirDocIssue

Advance seat selection (post-sale) + -

Order Retrieve
Seat Availability
Order Change

Adding optional services + -

Order Retrieve
Service List
Order Change

Changing the intinerary + -

Order
Retrieve
ItnReshop
(search)
ItnReshop
(reprice)
Order
Change

Upgrading your booking + -

Order
Retrieve
ItnReshop
(search)
ItnReshop
(reprice)
Order
Change

Cancelling and refunding a booking + -

Order Retrieve
ItinReshop (cancel)
Order Cancel

For more flows and further details, please see our British Airways NDC Flow Guide.

Should you have any further questions on the NDC capability which are not covered in this document, please get in touch through your usual channels or via selling.distribution@ba.com